Shipping & returns

Customer pays shipping on all purchases at online store. 

 

The following guidelines apply for returns or exchanges:

• Shipping costs will not be refunded.
• Items must be returned in the same condition they were received in.
• Please use a proper shipping container. This may be a box, shipping pouch, or other USPS-approved container, as long as the item is protected.

If your product is damaged or defective from a Spice Boys BBQ Supply House shipment or in-store purchase, we will exchange or refund this product.